Services
Sofworks has demonstrable experience in the following areas, click on each to expand:
Software and systems engineering process auditing and design
Are you getting the most out of your development team? Are you having issues with stability or development timelines? Softworks’ years of experience in the software industry can help maximize your investment by determining what processes are being followed, what’s being done well and – most importantly – what could be done better.
Marketing and business level requirements analysis
Softworks can help your organization capture and consolidate its high-level requirements for any solution. Through years of in-house development and external consulting we know the right questions to ask and the right stakeholders to talk to, to ensure that the requirements are a true reflection of what’s critical and what’s ‘nice-to-have’.
Functional and user requirements gathering
Attention to detail is key with low-level requirements. Softworks has worked across many industries, projects and sectors and is practiced at getting up to speed quickly in order to understand the specific details of a domain, its products and its stakeholders.
Technical specifications and architecture design
The success of any system is dependent on its technical and architectural foundations. Softworks has a considerable depth and breadth of experience across multiple technologies including software, hardware and communications based technologies and ensures that it specifies and designs systems to ensure they are capable of meeting your market and functional requirements – both today and, importantly, moving forward.
Quality assurance & software testing
Softworks understands the importance of stability and robustness in technical solutions and has seen, first hand, the impacts of sub-standard quality on customer confidence, sales results and support demands. Softworks has been engaged on many occasions to instigate a quality assurance program and has a wealth of experience in quickly improving product stability and robustness.
Custom software development
In addition to the individual services mentioned, Softworks also offers an all-inclusive software development service for customers who require it. With years of experience developing solutions for its customers as well as its own projects, Softworks brings proven rigor and process to the development lifecycle to ensure projects are delivered on time, on budget and as per specification.
Softworks also offers the following specialized services:
Systems and process integration
Softworks has considerable experience with vertical market solutions and has helped customers in the Mining, HR, Finance, Retail, Wholesale, and Insurance sectors (among others), integrate technologies and solutions with business processes to add value and create competitive advantages.
System Selection assistance
Selecting a new technology or solution can be a daunting and high-risk endeavor, especially when organizations don’t have the required experience or skills in-house. Softworks will step you through the process of going to market and evaluating the potential solutions to ensure that you make the right selection based on your requirements - whether it’s for hardware infrastructure or a software platform.
Database design
With significant experience in database design and management, including experience in the database industry itself, Softworks can assist in this vital process and is particularly attuned to the requirements of enterprise-level solutions.
Business intelligence and data warehousing solution development
Information, not raw data, adds value. Softworks can assist in ensuring that you are collecting, managing and presenting the data from your systems effectively and efficiently so that you can leverage the output and make better informed decisions.